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See What Our Customers Have to Say - 122 Reviews
Christmas Eve- I get up early to prepare for my new baby grandson and my elderly mother visiting the next day... and the heat isn't working. I called Reliable and Chris actually said he would come! On Christmas Eve! Yay! He was there within about an hour to check things out. He did a THOROUGH inspection and turns out that since it was so cold, my heater had done a self-defrost- where it shuts off, the heat strips come on, the unit goes into cooling mode and after about 15 minutes, all would have been fine. I should have remembered this about HVAC systems in the South that aren't used to sub freezing temps for any extended period of time. Chris continued to do the complete inspection to make sure it wasn't something else. I appreciated that a lot as I didn't want it to stop working as soon as he left. His diagnostic fee was VERY fair considering it was Dec 24th and I know I wasn't the only person he had to visit that day! I know I need a new HVAC unit as mine is living on borrowed time and you can surely bet that when I do get ready for the replacement, I'll be calling Chris from Reliable Heating and Air. THANK YOU CHRIS!
I cannot say enough good things about Chris Hosch and Reliable Heating & Air! We have used Reliable several times over the past years and will continue to do so when we have an HVAC need. When our old system died last year right before a cold streak was headed our way, Chris did everything he could to get our new system in place before the weather hit and in time for holiday hosting. Not only is Reliable prompt and responsive, they did everything in the highest-quality, yet most cost-effective way possible. True professionalism, including taking the time to walk us through very clearly what was needed and what was done. You will absolutely do yourself a favor if you call Reliable for your next HVAC job, and every job after that.
I woke up with my thermometer reading 78 degrees this morning. Called Chris at Reliable heating and Air, within 3 hours my capacitor was replaced and house was cooling. Chris is very knowledgeable, courteous, prompt, and all around nice guy! Definitely recommend his services!
Reliable Heating and Air removed and replaced an original to the home HVAC which was beyond its service life. Chris provided thorough & well-explained options/quotes. His expert knowledge, attention to detail, and passion for his work gave me the confidence to move forward on a significant investment in my family’s home.
A/C unit stopped working overnight and the temperature kept rising through the night on one of the hottest nights of the year so far. Called Reliable Heating & Air at 8AM and Chris was here by 9AM. It didn't matter that we were a new customer, he treated us like we were family. Fixed the A/C in about an 1 hour as he had the part on his truck. While he was here he also performed the yearly/6 month maintenance on the unit just to make sure that everything else was running properly. Incredible! Now a customer for life.
Reliable Heating & Air performed excellent work on our system from an emergency repair call. He was early, professional, expeditious and thorough with his repair and preventative maintenance. His Knowledge and expertise is second to none. Highly recommend and will use his services for all future Heating and A/C needs. 10/10
Our A/C stopped working on a hot Saturday afternoon. I called Reliable, and Chris, the owner, was at our house within an hour. He walked me through the troubleshooting every step of the way. When he discovered that the capacitor had gone bad, he showed me how it had lost its voltage. Then he showed me the voltage on the new capacitor. He had us up and running in less than an hour. This guy is knowledgeable about his work, he is passionate about helping his customers get top-notch service and parts. He also emphasized that the new capacitor was made in the USA. Five stars, two thumbs up!
Mr. Hosch, Showed up on time, very professional. He took his time in explaining details why service was needed that was being performed. It's truly nice to know that they are professionals out there that truly enjoy Providing quality service. For your A/C needs I recommend Reliable Heating & Air.
Located in Summerville
Located in Summerville
I highly recommend this company. Chris took the time to clearly explain to me the process and details while performing maintenance inspection. For the first time since being a homeowner for 12 years, he was the first to explain to me the cooling process in detail, showed photos, and gave recommendations. Strong work ethic, honest, and dependable. Excellent service.
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