To say that I (we), were satisfied with Chris' response time, professionalism and expertise is an understatement. Chris went above and beyond!
I live in Chicago, Illinois and my mother lives in Summerville, SC. Her A/C was not functioning for 3 whole days in the midst of 90+ temperatures. The thermostat was reporting 90° and all of my mother's attempts to connect with a "Handyman" had failed. I prayed, and asked GOD to help me locate a A/C professional in the Summerville area, that was highly skilled and operated in enormous integrity. I opened my google seach engine and my prayers were answered.
When Chris heard about my mother's situation AND her age, he escalated her case and showed up earlier than he previously advised. He took before and after pictures, found the root cause of the problem and called me BEFORE proceeding with the repair, so that I was in full agreement with the repair process and the final quote. He repaired the problems and did not leave the premises until he saw (and felt), that it was "all systems GO". When everything was said and done, I realized that had a Handyman may have made matters worse, by simply putting a "band-aid on a serious problem.
We highly recommend Reliable Heating & Air, and trust and pray that your experience with this company and owner will be just as - and even more favorable than ours.
Thanks again Chris and Keep up the GREAT work!