Reviews

At Reliable Heating and Air, LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 144 Reviews

Allison Porter
08/29/2023
08/29/2023
I called Chris on Monday morning with an emergency. My AC wasn't working at my 2 year old wasn't sleeping. He called me back immediately and told me not to worry, he'll be there at lunch. Chris knocked on my door and had my air running perfectly at 12:30! His thorough checks of every aspect of the AC and his vast knowledge helped us save thousands of dollars. He truly does an amazing service and will tell you like it is. My family will rely on him for our future homes to come. I feel blessed to have found Chris in our time of need!

Linda Howard
08/23/2023
08/23/2023
To say that I (we), were satisfied with Chris' response time, professionalism and expertise is an understatement. Chris went above and beyond!
I live in Chicago, Illinois and my mother lives in Summerville, SC. Her A/C was not functioning for 3 whole days in the midst of 90+ temperatures. The thermostat was reporting 90° and all of my mother's attempts to connect with a "Handyman" had failed. I prayed, and asked GOD to help me locate a A/C professional in the Summerville area, that was highly skilled and operated in enormous integrity. I opened my google seach engine and my prayers were answered.
When Chris heard about my mother's situation AND her age, he escalated her case and showed up earlier than he previously advised. He took before and after pictures, found the root cause of the problem and called me BEFORE proceeding with the repair, so that I was in full agreement with the repair process and the final quote. He repaired the problems and did not leave the premises until he saw (and felt), that it was "all systems GO". When everything was said and done, I realized that had a Handyman may have made matters worse, by simply putting a "band-aid on a serious problem.
We highly recommend Reliable Heating & Air, and trust and pray that your experience with this company and owner will be just as - and even more favorable than ours.
Thanks again Chris and Keep up the GREAT work!
L. Howard

Kayla Sanders
08/09/2023
08/09/2023
I absolutely loved my experience with Reliable! When our AC broke unexpectedly 3 days after we moved into our new house, the owner Chris personally came to our rescue that day to diagnose that we needed a new unit and was able to get that for us in 4 business days. He was so friendly and easy to work with through all of my obstacles and made us feel like family. He was early on install day and it made me feel confident in his company that he was personally there to make sure everything was installed correctly. By the time I got home from work, my house felt nice and cool. I couldn’t be happier with the service I received - definitely recommend!

Amber Heisler
07/29/2023
07/29/2023
Chris was able to respond to our AC issue promptly and not only walked us through what the issue was but also the details of what he did to fix the solution. We appreciate him taking the time to come out on a hot Saturday in July and absolutely will be working with him in the future for updates on our system

Tiffany Dorris
07/19/2023
07/19/2023
What an amazing experience! Woke up with no AC, after calling 4 HVAC people and being told the soonest they could get to me was 3 days from now, I called Chris. Not only was he here in an hour, his total price to fix it was less than the diagnostic charge for others! In and out in 30 minutes and our AC is back up and running. He is thorough, knowledgeable, and quick. I won't be going anywhere else!

Joseph Dralle
07/03/2023
07/03/2023
Our system broke during the hottest days of the year. We knew to call Chris at Reliable since he's helped us before and we were very happy with the work. Chris diagnosed the issue and promptly completed the work with his team. He even found me financing which was great. Nobody wants to be without air during this heatwave and I'm extremely pleased how quickly and professionally this was handled. I highly recommend Reliable Heating and Air!

Gary Jones
04/27/2023
04/27/2023
If I could give 6 stars, I would. Chris is a true pro, who was flexible wit scheduling to accommodate my availability. Chris repaired my AC unit and replaced my water heater. The next project is replacing the exhaust fan in one of my bathrooms. I wouldn't think of hiring someone else. He's the man!

Glenn Rose
04/20/2023
04/20/2023
I needed a Blower Door test and Duct Blast test and after calling several places I found Reliable heating who’s name says it all. Chris was able to give me some tips on how to prepare before he showed to run the test. His communication was great and he was very professional. Although no one wants to have to call an AC guy I would recommend Chris to anyone.

Enforcer Nitty
04/07/2023
04/07/2023
Chris is a true professional! He went over every step before installing so there were no surprises. Also we went over all the options for the best fit for my home. He kept in contact with me through the whole process and with pictures when needed. I will definitely use him in the future for maintenance of my new unit.

K H
12/30/2022
12/30/2022
Christmas Eve- I get up early to prepare for my new baby grandson and my elderly mother visiting the next day... and the heat isn't working. I called Reliable and Chris actually said he would come! On Christmas Eve! Yay!
He was there within about an hour to check things out. He did a THOROUGH inspection and turns out that since it was so cold, my heater had done a self-defrost- where it shuts off, the heat strips come on, the unit goes into cooling mode and after about 15 minutes, all would have been fine. I should have remembered this about HVAC systems in the South that aren't used to sub freezing temps for any extended period of time.
Chris continued to do the complete inspection to make sure it wasn't something else. I appreciated that a lot as I didn't want it to stop working as soon as he left.
His diagnostic fee was VERY fair considering it was Dec 24th and I know I wasn't the only person he had to visit that day!
I know I need a new HVAC unit as mine is living on borrowed time and you can surely bet that when I do get ready for the replacement, I'll be calling Chris from Reliable Heating and Air. THANK YOU CHRIS!

Kim Ocasek
11/17/2022
11/17/2022
I cannot say enough good things about Chris Hosch and Reliable Heating & Air! We have used Reliable several times over the past years and will continue to do so when we have an HVAC need. When our old system died last year right before a cold streak was headed our way, Chris did everything he could to get our new system in place before the weather hit and in time for holiday hosting. Not only is Reliable prompt and responsive, they did everything in the highest-quality, yet most cost-effective way possible. True professionalism, including taking the time to walk us through very clearly what was needed and what was done. You will absolutely do yourself a favor if you call Reliable for your next HVAC job, and every job after that.
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