Reviews
At Reliable Heating and Air, LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 181 Reviews
Jeffery Baker
01/08/2025
01/08/2025
Chris displayed outstanding skills during the installation of my entire HVAC system. His attention to detail and constant tutorials provided to me made me feel very comfortable. Although, it’s only been a day. The work appears to be unmatched! Praying for more stress free days and nights to come 🙏🏾.
Kevin Howard
11/25/2024
11/25/2024
Chris came on an emergency call on a chilly Saturday morning and provided fantastic service. He takes obvious pride in his work, and did an excellent job ensuring the customer understood how the system should be operating, what was wrong, and exactly what he could do to fix it. He gave me options and recommendations. Moved in a few months ago and it feels good to have found my guy for hearing and a/c!
Doug Bow
11/04/2024
11/04/2024
Such a pleasant way to do business. After receiving 3 quotes to replace
my HVAC system, I knew and felt that I was getting a fair and honest quote from Chris. Chris and his team did an outstanding install and
I am completely satisfied and know that I now have a new team that I can count on for all future A/C and heating concerns. Updated 11/4/24
Contacted Chris about system not working.Again Chris showed as promised found the electric concern fix and now back to normal 👍👍👍
Moise Francois
11/02/2024
11/02/2024
I had Chris from Reliable Heating and Air check my AC system. He was thorough and took pride in his work, carefully explaining the process and system to me as a customer. With over 24 years of experience, he was incredibly knowledgeable and helped me understand my system better. I saved his number as my go-to-AC technician for future needs. Highly recommended!
Sam Mott
10/04/2024
10/04/2024
Chris and crew were very professional with the diagnosis, estimation, and repair work. They were prompt and as the business name suggests, reliable, among other things. The scheduling and completion of work was faster than originally expected and I was up and running in a few days with a brand new system complete with warranty which was filed by Chris himself, leaving no room for error on my part. My wife and I couldn't be more pleased with the quality and workmanship. The cost was very similar to other estimates also. I would recommend this company for any heating and air needs and will be using them in the future if needed. Thanks for your hard work Chris!
David Barker
09/24/2024
09/24/2024
Just had an incredible experience with Chris at Reliable Heating and Air. Chris came out to check out our location and gave us a full breakdown of what all he saw needed to be done. He also gave us several options for how we could fix the issues that needed to be addressed with our unit. Chris' work was not only fast, but incredibly high quality. He made an older walk-in cooler look and run like new. He also came out several times to check on it to make sure it was as perfect as possible. Chris is also an awesome person to talk to, and made the experience a learning opportunity for me as well. I look forward to working with him again in the future. 10/5 stars!!
Octavia Edwards
09/11/2024
09/11/2024
I hired Chris from Reliable Heating and Air to inspect HVAC units at a property I'm purchasing, and I couldn’t be more pleased. He was prompt, thorough, and extremely professional throughout the process. I appreciated his attention to detail and his willingness to explain everything clearly. I would definitely use Chris again and highly recommend him to anyone in need of HVAC services.
Marty Thomas
07/19/2024
07/19/2024
My 25 year old heat pump finally gave up the ghost. It was a good run, but now my house was 85 degrees. I am at the age where I really need AC. Called Reliable based upon recommendation of a friend and not wanting to deal with those companies that always seem to to have make several returns after install. Chris from Reliable responded to the call and walked me through options and the process for a new unit. Two days later he shows up with new unit and is in and out in 4 1/2 hours. Sitting here in my nice cool house and have a very professional looking install. They are very neat and meticulous, it not only cools well but looks good. Very pleased with the outcome, very quick response to MY emergency, took time to explain everything and answer all my questions. Would highly recommend them for a new unit or routine service. We'll done Reliable!
Martin Thomas
07/19/2024
Located in Summerville
07/19/2024
Located in Summerville
My 25 year old heat pump finally gave up the ghost. It was a good run, but now my house was 85 degrees. I am at the age where I really need AC. Called Reliable based upon recommendation of a friend and not wanting to deal with those companies that always seem to to have make several returns after install. Chris from Reliable responded to the call and walked me through options and the process for a new unit. Two days later he shows up with new unit and is in and out in 4 1/2 hours. Sitting here in my nice cool house and have a very professional looking install. They are very neat and meticulous, it not only cools well but looks good. Very pleased with the outcome, very quick response to MY emergency, took time to explain everything and answer all my questions. Would highly recommend them for a new unit or routine service. We'll done Reliable!
William Roberson
06/29/2024
06/29/2024
Chris showed up less than 2 hours after I called him, pointed out several issues with the A/C system that came with my house and determined why my aging system was dead, showing me clearly what was wrong. He had a finance plan with a lower interest rate than I could find elsewhere and had the new system picked up and ready the day I agreed to his itemized proposal. He used quality parts, explained what everything did and most importantly, got us cooling fast in this late June heat. We found him professional and friendly, with exceptional work. I would recommend him to anyone needing A/C work.
Linda A
06/15/2024
Located in Summerville
06/15/2024
Located in Summerville
My System went out on Sunday , I called Chris Monday morning and he came out within an hour. Once he arrived he was very professional and let me know what the diagnostic charge would be. He proceeded to check my unit in the attic and outside. He not only located the issue quickly he also checked and found that part was still under warranty therefore at no cost to me. Which I really appreciated. In addition to completing the issue for the service call he also took care of some issues that the original installers failed to do. He also took pictures of the before and after of everything he did.
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